By Clare Huffington
A pragmatic advisor to the necessities of organisational swap with no warding off the tough factor of guiding humans throughout the strategy of transition.
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Additional resources for A Manual of Organizational Development: Psychology of Change
Interpersonal developer Providing ways to enrich human interaction and enhance working relationships and climate More effective communication and interpersonal relationships. An improved work climate. Skills builder Providing training for individual work group and organizational growth— using a variety of methods Persons with new or enhanced skills in such areas as interpersonal relationships, management leadership, problem-solving/decision making, group effectiveness, communications, motivation, creativity.
T h e c o n s u l t a n t investigates the causes of the a b s e n t e e i s m a n d h i g h staff t u r n o v e r b y m e e t i n g the staff i n d i v i d u a l l y . H e d i a g n o s e s a h i g h l e v e l of stress a n d b u r n o u t a m o n g s t the V D U operators. H e offers to o r g a n i z e a stress m a n a g e m e n t w o r k s h o p for a l l the staff of the d e p a r t m e n t , i n c l u d i n g the V D U operators. 3. The Process C o n s u l t a n c y m o d e l In t h i s m o d e l , the c o n s u l t a n t i s l e s s c o n c e r n e d w i t h the c o n t e n t o f a p r o b l e m , a n d m o r e w i t h the p r o c e s s b y w h i c h the i n d i v i d u a l , g r o u p , or o r g a n i z a t i o n identifies a n d s o l v e s problems.
1 Roles Consulting—the a s s o c i a t e d skills Activities Results Diagnoser Obtaining facts and analysing them Data about key issues for more effective decision making. Planner Helping set up action plans and developing strategy Data priorities. Actions proposed to solve issues suggested by the data/ situation. Plans to move proposals into action. Assistant problem solver Helping the client to clarify and analyse the problem and develop an action plan to handle the problem Problems identified and defined.